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Joe Caristi joins Speare Memorial Hospital as Chief Financial Officer
Joe Caristi has joined Speare Memorial Hospital in Plymouth as chief financial officer. Joe earned his bachelor’s degree ...
Read More Speare Shuffle – Save the Date!
Save the date for our annual Speare Shuffle on Saturday, May 18th, 2024! Come and join us for ...
Read More Learn More About Our Laboratory at Speare Memorial Hospital
The Laboratory at Speare Memorial Hospital provides a full range of clinical laboratory services for collecting, receiving, and ...
Read More At Speare Memorial Hospital, our primary customers include our patients and their families. The QM Program diligently evaluates care delivery services and ways to improve customer satisfaction. In doing so, SMH partners with the nationally renowned company, Press Ganey , which specializes in administering, and reporting outcomes pertaining to patient satisfaction. Care delivery areas surveyed by Speare Memorial include:
- Ambulatory Surgical Services
- Emergency Room
- Inpatient Services
- Medical Practices
- Outpatient Services (i.e. Laboratory, Radiology, Cardiac Rehab, Oncology, CardioPulmonary)
- Urgent Care
The expectation of the QM department is that patient concerns and/or grievances are addressed in a thorough and timely manner.