Speare Memorial Hospital complies with the nondiscrimination provision in Section 1557 of the Affordable Care Act (ACA). This law prohibits discrimination by covered health programs on the basis of race, color, national origin, sex, age, or disability. Speare Memorial Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Speare Memorial Hospital:

Provides free aids and services to people with disabilities to communicate effectively with us, such as:

• Qualified sign language interpreters
• Written information in other formats (large print, audio, accessible electronic formats, other formats)
• Provides free language services to people whose primary language is not English, such as:
• Qualified interpreters
• Information written in other languages

If you need these services, contact the Patient Care Management Department at Speare Memorial Hospital. If you believe that Speare Memorial Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Speare Memorial Hospital
Quality & Safety Offices
16 Hospital Road
Plymouth, NH 03264

(603) 238-6481

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD)