Case Management and Social Work

Case Managers assist patients and their families with discharge planning and insurance issues.
Social Workers focus on providing support and guidance to community resources.

The Department of Patient Care Management is committed to:

  •  Providing discharge planning support.
  • Assistance and referrals to community resources for follow up care.
  • Utilization management to ensure appropriate care and services are rendered.
  • Management in support of both internal and external customers.
  •  Emotional and supportive counseling

Patient Resources

Skilled/Acute Nursing Facilities

AA –
Alzheimer’s Association –
Compassionate Friends –
Suicide –
Advance Directives –
Electric and Fuel Assistance

Lifeline Like Links

NH VNA Links

Service Link –
Whole Village – top

Services and Responsibilities

Our Duties include:

1. Discharge Planning
2. Utilization Management
3. Care Coordination
4. Insurance Questions
5. Medicare, Medicaid and Social Security Information

6. Advanced Directives

7. Substance Abuse Information
8. Home Care Information
9. Acute and Skilled Rehab Information
10. Support Groups

  • Caregivers Support Group: Second Thursday of Each Month in the Cafe Annex
  • 1:30pm to 3:00pm
  • Contact Kathie Stringham (536-4000) or Fran Oleson (744-8395)

11. Spiritual Services

Contact Us

Stephanie Bouchard, RN, BSN

Sara Dupont, MSW
Social Worker

Susan Laverack, M.Ed.
Community Care Coordinator

Deborah McQuillen, RN
Care Manager

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