Case Management and Social Work

Case Managers assist patients and their families with discharge planning and insurance issues.
Social Workers focus on providing support and guidance to community resources.

The Department of Patient Care Management is committed to:

  • Providing discharge planning support.
  • Assistance and referrals to community resources for follow up care.
  • Utilization management to ensure appropriate care and services are rendered.
  • Management in support of both internal and external customers.
  •  Emotional and supportive counseling

Patient Resources

Skilled/Acute Nursing Facilities

Private Duty Care

AA – www.alcoholics-anonymous.org
Alzheimer’s Association – www.alz.org
Compassionate Friends – www.compassionatefriends.org
Advance Directives – FHC - Healthy NH
Electric and Fuel Assistance www.puc.nh.gov/Consumer/electricassistanceprogram.htm
Lifeline: LIfeline | Medical Alert System

NH VNA Links

Service Link – ServiceLink
Whole Village – www.wholevillage.net/index.xml#page top

Services and Responsibilities

Our Duties include:

1. Discharge Planning
2. Utilization Management
3. Care Coordination
4. Insurance Questions
5. Medicare, Medicaid and Social Security Information

6. Advanced Directives

7. Substance Abuse Information
8. Home Care Information
9. Acute and Skilled Rehab Information
10. Spiritual Services

Contact Us

Amy Harrison
Director of Care Management
603-481-8709

Denise P
Nurse Case Manager
603-238-6479

Jessica M.
Social Work Case Manager
603-238-2216

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