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US Diplomats Choose to Deliver Baby at Speare Memorial Hospital
PLYMOUTH, N.H. – When U.S. diplomat Nazanin Soroush Kahler began searching for the right place to welcome her ...
Read More Fight the Flu – Flu Vaccines Available
Flu vaccines are available at Speare Memorial Hospital for persons aged 18 or over. Check out out the ...
Read More Speare Expands Breast Cancer Education During Awareness Month
PLYMOUTH, NH – October is Breast Cancer Awareness Month, and Speare Memorial Hospital is putting a spotlight on ...
Read More At Speare Memorial Hospital, our primary customers include our patients and their families. The QM Program diligently evaluates care delivery services and ways to improve customer satisfaction. In doing so, SMH partners with the nationally renowned company, Press Ganey , which specializes in administering, and reporting outcomes pertaining to patient satisfaction. Care delivery areas surveyed by Speare Memorial include:
- Ambulatory Surgical Services
- Emergency Room
- Inpatient Services
- Medical Practices
- Outpatient Services (i.e. Laboratory, Radiology, Cardiac Rehab, Oncology, CardioPulmonary)
- Urgent Care (Plymouth and Meredith)
- OutPatient Rehab Services (Plymouth and Bristol)
The expectation of the QM department is that patient concerns and/or grievances are addressed in a thorough and timely manner.
In the fiscal year 2025 we will be adding more esurvey and text options to improve efficiency of survey delivery and response.
