Latest News
Portable Teaching Kitchen Rolls into Speare’s Weight Management & Wellness Center in Plymouth this Month
PLYMOUTH, NH – July 30, 2025 – Grab your apron and bring your appetite! Speare Memorial Hospital is ...
Read More Speare Memorial Hospital Welcomes Dr. Taylor Augustine to Plymouth OB/GYN
Speare Memorial Hospital is pleased to announce that Dr. Taylor Augustine has joined the team of providers at ...
Read More Welcome Dr. Taylor Augustine to Plymouth OB/GYN!
Welcome Dr. Taylor Augustine to Plymouth OB/GYN! We're thrilled to introduce Dr. Taylor Augustine, a compassionate and highly ...
Read More At Speare Memorial Hospital, our primary customers include our patients and their families. The QM Program diligently evaluates care delivery services and ways to improve customer satisfaction. In doing so, SMH partners with the nationally renowned company, Press Ganey , which specializes in administering, and reporting outcomes pertaining to patient satisfaction. Care delivery areas surveyed by Speare Memorial include:
- Ambulatory Surgical Services
- Emergency Room
- Inpatient Services
- Medical Practices
- Outpatient Services (i.e. Laboratory, Radiology, Cardiac Rehab, Oncology, CardioPulmonary)
- Urgent Care (Plymouth and Meredith)
- OutPatient Rehab Services (Plymouth and Bristol)
The expectation of the QM department is that patient concerns and/or grievances are addressed in a thorough and timely manner.
In the fiscal year 2025 we will be adding more esurvey and text options to improve efficiency of survey delivery and response.
